Libro is now part of OpenTable—same powerful tools, plus access to its diner network. Know more →
Libro unifies and connects every guest touchpoint—from reservations and reviews to marketing— into a single, AI-enhanced experience that delivers personalized service and drives repeat visits.
The future of guest engagement runs on data and Sidekick AI
From the moment a guest books a table to the moment they give you a 5-star rating, Libro captures and connects every guest interaction to enhance communications and fuel engagement.
Sidekick, the AI-driven guest engagement platform from Libro, unifies data points to help restaurants:
Gain deeper, more accurate operational insights
Automate and deliver relevant marketing campaigns
Understand guest behaviors and patterns to personalize service
Connect every guest touchpoint in one platform
Libro is one of the only platforms that unifies the complete front-end restaurant experience:
Online reservations
Waitlist and walk-in management
AI-driven review management
AI-driven guest engagement & marketing automation
Your restaurant’s Sidekick for guest engagement
Libro’s AI-driven guest engagement platform can automate and personalize communications, serving as your trusty Sidekick for effective guest engagement. Your team can act faster, scale smarter, and engage on a deeper level.
Do more than save time with Sidekick. The AI-driven guest engagement platform from Libro can strengthen loyalty, turn first timers into regulars, and build meaningful guest relationships.
Respond to reviews in a tone consistent with your brand
Use predictive insights to re-engage with lapsed guests
Automate marketing campaigns via email and SMS based on guest behaviors
Why restaurant operators choose Libro
Fewer no-shows
Personalized confirmations, automated reminders, and two-way SMS reduce cancellations.
Higher guest loyalty
Relevant campaigns with AI-driven responses boost guest engagement and repeat visits.
More Google reviews
Generative AI delivers consistent and fully branded responses to guest reviews and feedback.
