Mar 1, 2023 | industry, resources
Sogno Group Leverages Libro to Optimize Customer Service and Elevate the Dining Experience Sogno Group operates a family of restaurant brands spanning multiple concepts, including fine dining at Le Clan, traditional Quebec fare at La Bûche, Italian cuisine at Bello,... 
Jan 27, 2023 | industry, resources
Libro Helps Toujours Mikes Obtain Double Digit Dining Room Reservations Toujours Mikes was tired of fielding phone calls and tracking table reservations in a paper book. It was time for the restaurant to embrace new processes and professional technology to... 
Dec 19, 2022 | industry, resources
If you make a hotel reservation in Quebec and don’t cancel or show up, you can be penalized and charged a no-show fee. Restaurants in Quebec want to be compensated like that too. Currently, restaurants do not have the authority to penalize diners for not honoring a... 
Dec 1, 2022 | industry, resources
Boston Pizza Maximizes Seating and Experiences Uptick in Reservations using Libro When the Saint-Georges location of Boston Pizza decided to retire its paper-based reservation book for a software system, they turned to Libro. With the help of Libro’s expert team and... 
Nov 16, 2022 | industry, news
New York City Restaurant Increases Reservations and Decreases Monthly Costs After Switching to Libro After a few months of using OpenTable, management at Zona de Cuba realized spending thousands of dollars for a reservation system each month was not sustainable and... 
Oct 27, 2022 | industry, partner, resources
Restaurant staffing issues can have a huge negative impact on your establishment’s customer experience. Whether in your dining room or through online sales channels, poor restaurant experiences can lead to a variety of issues that ultimately affect your revenues:...