Mar 1, 2023 | industry, resources
Sogno Group Leverages Libro to Optimize Customer Service and Elevate the Dining Experience Sogno Group operates a family of restaurant brands spanning multiple concepts, including fine dining at Le Clan, traditional Quebec fare at La Bûche, Italian cuisine at Bello,... 
Jan 27, 2023 | industry, resources
Libro Helps Toujours Mikes Obtain Double Digit Dining Room Reservations Toujours Mikes was tired of fielding phone calls and tracking table reservations in a paper book. It was time for the restaurant to embrace new processes and professional technology to... 
Dec 19, 2022 | industry, resources
If you make a hotel reservation in Quebec and don’t cancel or show up, you can be penalized and charged a no-show fee. Restaurants in Quebec want to be compensated like that too. Currently, restaurants do not have the authority to penalize diners for not honoring a... 
Dec 1, 2022 | industry, resources
Boston Pizza Maximizes Seating and Experiences Uptick in Reservations using Libro When the Saint-Georges location of Boston Pizza decided to retire its paper-based reservation book for a software system, they turned to Libro. With the help of Libro’s expert team and... 
Nov 23, 2022 | news, resources
Restaurants in Quebec have had enough of no-shows. They are calling on the provincial government to allow restaurants to charge guests who don’t show up for their reservations. Cancellation fees are nothing new for many services, and restaurateurs in Quebec want to... 
Oct 27, 2022 | industry, partner, resources
Restaurant staffing issues can have a huge negative impact on your establishment’s customer experience. Whether in your dining room or through online sales channels, poor restaurant experiences can lead to a variety of issues that ultimately affect your revenues:...