Grow and Future-Proof Your Business
Libro’s guest engagement platform delivers the digital tools you need to manage tables, engage diners, streamline front of house operations, and reach new customers in one easy-to-use system.
Google one-click reservations
Book reservations through your restaurant’s Business Profile on Google Search or Google Maps.
Own your online reservation system
Eliminate third-party sites with pricey commission models for a fully branded system that lets you control the online customer experience.
Maintain the relationship with your customer
Keep and use customer data from every reservation to generate loyalty, better allocate marketing dollars, and personalize promotions.
Manage your waitlist efficiently
Guests can join your waitlist from anywhere and receive automated messages confirming details, wait times, and when their table is ready.
Give guests more ways to reserve a table
Customers can book a table through your website, Facebook page, Google profile, or by calling your restaurant.
Turn Reviews into Revenue
Capitalize on your guest’s great dining experience by making it quick and easy for them to leave a private or public 5-star review on Google.
Get more out of your marketing
Increase loyalty and repeat business, especially during off-peak periods through personalized marketing programs and automated emails.
Keep front and back of house in the loop
Access reservations from the hostess stand, kitchen or on-the-go to always be prepared.
Guest Surveys and Reviews.
- Automated guest surveys using SMS and email that drive private ratings or public reviews
- Customizable reminders that increase survey participation
- Understand customer feedback with actionable reporting that provides feedback for service and product improvement
- Automatically pull in Google Reviews and match them to guest profiles providing a more complete view of customer satisfaction
- Engage with guests through two-way SMS or email communication to allow restaurants to avoid or correct negative reviews
One Platform to Reach New Customers and Keep Them Coming Back
83% book reservations online
90% research a restaurant online before dining
71% believe technology improves the visitor experience
79% are more likely to post a review if sent a survey
Customer Engagement
- Quick and easy way for restaurants to communicate directly with their guests using SMS or email
- Create real-time or scheduled communications to react to events or plan campaigns
- Create customizable branded email templates or text messages
- Allows restaurants to refine mailing lists using multiple filters for more targeted communications
- Comprehensive reporting shows the estimated and real reach of each campaign
Guest Experience Platform
Reservations
- Unlimited Reservations
- Advanced Table management
- Waitlist Management
- Ticketed Events & Experiences
- Google One-Click Reservations
Guest Marketing
- Import Database
- Customizable Emails
- Create Promotions
- SMS
- Reporting & Analytics
Reputation Management
- Reviews
- Surveys
- Reporting & Analytics
- Customer Engagement
Integrations
Online Payments
Third Party Tools
POS
Social Media
Pricing
Features
ESSENTIAL PLAN
$119
ADVANCED PLAN
$139
PREMIUM PLAN
$179
Reservations Module
- Unlimited Reservations
- Reserve with Google
- Floor plan Management
- Automated Table Allocation
- SMS Reservation Confirmation / Reminders
- Setup and Manage Server Shifts
- Ticketed Events and Experiences*
- Reservation Credit Card Verification
- Waitlist
Basic
Advanced
Advanced
- Unlimited Two-Way SMS Guest Chat
- POS Partner Integrations
- Third Party Integration
GUEST MARKETING MODULE
- Communicate Promotions
- Customizable emails
- Customizable guest messaging
- Reports and Analytics
Reputation Management Module
- Post-Visit Guest Survey
Basic
Customizable
Customizable
- Review Management and Analysis
- Manage Private and public reviews
- Customizable Reporting