Libro Helps Toujours Mikes Obtain Double Digit Dining Room Reservations
Toujours Mikes was tired of fielding phone calls and tracking table reservations in a paper book. It was time for the restaurant to embrace new processes and professional technology to personalize the dining experience and keep guests coming back for more. After selecting and relying on Libro for four years, the restaurant accumulated a digital database of 10,000 customers and experienced a 10% increase in reservations.
“Libro helped us standardize the reservation process and the type of information we collect from guests,” says Richard Myrand, Owner of Toujours Mikes Ancienne-Lorette and Toujours Mikes Charlesbourg. “More customers want to make reservations online, which can now be done easily and in real-time, even when the restaurant is closed, or we are short-staffed.”