Sogno Group Leverages Libro to Optimize Customer Service and Elevate the Dining Experience
Sogno Group operates a family of restaurant brands spanning multiple concepts, including fine dining at Le Clan, traditional Quebec fare at La Bûche, Italian cuisine at Bello, and vegan dishes at Don. Despite the individuality of each establishment, Sogno Group credits Libro for the five-star service they collectively provide to the 1,000 reservations booked monthly at each restaurant.
“Years ago, we left Bookenda for Libro. That singular decision has allowed us to structure daily operations and maximize space so we can stay focused on customer service,” says Yanick Parent, co-owner of Sogno Group. “Libro gave us the tools to optimize our staff and productivity,” adds co-owner Pierre-Olivier Gingras. “We can wow guests with a level of service only the Sogno Group can provide.”