Montreal, Québec (February 9, 2023) –Libro, an industry leader in online reservation management and diner engagement technologies, is pleased to announce a new strategic partnership with Planifico, a staff scheduling and communication platform for the restaurant industry. The two platforms now seamlessly integrate making it possible for restaurants to deliver a better customer experience by planning and managing staffing needs more efficiently and effectively.
By joining forces, Libro and Planifico will enable restauranteurs to compare dining reservations with employees scheduled to work and adjust accordingly to prevent over- or under-staffing. As restaurants of all sizes and categories continue recovering from the labor shortage, this partnership provides an opportunity to improve team cohesion, manage shift schedules in less time, increase staff retention, and elevate customer service.
“The main goal at any restaurant is to deliver an outstanding customer experience to create loyal, repeat customers,” says Lorne Schwartz, President of Libro. “Together with Planifico, we can help restaurateurs foresee staffing needs for every shift and be better prepared to meet customer expectations.”
“Our alliance with Libro will provide restaurant operators with an enjoyable and well-organized work environment that significantly simplifies employee scheduling while strengthening the employee-manager relationship. With the convenient communication features, real-time tools and indicators, we will help reduce stress and misunderstandings and increase performance,” says Jean-François Dubé, President of Planifico. “We are excited to kick off our relationship with Libro and help even more restaurants discover the timesaving benefits of the Planifico platform.”
Planifico is a collaborative staff scheduling and communication platform that thrives in the restaurant and hospitality industry. From large brands and chains to small businesses, Planifico customers benefited from major time savings, reduced absences, improved team cohesion, reduced misunderstandings and increased employee retention. In addition to providing essential schedule management tools, Planifico offers several other functionalities, such as availability management, swapping and covering shifts, budgeting and performance indicators, task management, training, employee profiles, and several software integrations. With its easy and intuitive environment, Planifico allows managers to save hours of their time starting from the first week. For more information, visit www.planifico.co.
Libro is one of North America’s leading online reservation management solutions providing restaurants with an affordable, fully branded solution to fill tables, manage reservations, reduce no-shows, engage customers, and elevate the overall guest experience. The company’s Software-as-a-Service (SaaS) platform empowers restauranteurs to control the entire online reservation experience, retain all customer information, and eliminate pricey commission models that often come with third party reservation sites. Headquartered in Montreal, the Libro reservation platform is utilized at over 3,000 locations across Canada, the United States, and Europe. For more information, visit librorez.com.