Québec’s Top MICHELIN Restaurants Trust Libro for Seamless Reservations
In response to a rise in post-pandemic no-shows, Beba, an award-winning restaurant utilizing Resy, turned to Libro Reserve. This transition allowed the 28-seat restaurant to require credit card information during the reservation process, gaining more control, extra safeguards, and impressive results. No-shows at Beba decreased from four per week to nearly zero within three months.
One Solution for Reservations, Events, and Reputation Management
Beyond reducing no-shows, Beba leverages Libro to optimize reservations and seamlessly manage special ticketed events. The platform’s integrated ticketing system allows Schor to sell tickets to guests, eliminating the need for third-party services like Eventbrite.
“We’ve hosted several events, and not having to juggle multiple platforms saved us so much time,” says Schor.
Additionally, the reputation management tools in the Libro platform gave Beba more control over guest feedback, allowing them to manage private and public Google reviews effectively. Schor also relies on Libro’s guest surveys to capture valuable insights, helping the restaurant continually refine the dining experience.
“The Libro team understands what restaurants need to keep guests engaged and turn a profit. Speaking to a real person for assistance instead of a chatbot has made all the difference too.”
Superior Customer Support
After Beba claimed the number eight spot on Canada’s 100 Best Restaurants list, reservations skyrocketed, and Libro handled the increased demand flawlessly, with no crashes or technical issues.
“Libro is the way to go for any restaurant dealing with no-shows and looking for a better system—and you can’t beat the price.”
The partnership with Libro has helped Beba rely on one easy-to-use platform to:
- Eliminate no-shows
- Simplify event ticketing
- Manage guest feedback and reviews more efficiently
About Beba
Beba is an intimate restaurant in the heart of Verdun, inspired by the Spanish and Italian cultures that settled in Argentina. Opened in 2019 by brothers Ari and Pablo Schor, the restaurant is named after their beloved grandmother, Vera, known as “Beba” to family and friends. For more information or to make a reservation, visit www.restaurantbeba.ca.
